{"id":1946,"date":"2021-09-03T10:52:07","date_gmt":"2021-09-03T10:52:07","guid":{"rendered":"http:\/\/namaskarbooks.com\/dev\/?page_id=1946"},"modified":"2026-07-10T13:51:31","modified_gmt":"2026-07-10T13:51:31","slug":"faqs","status":"publish","type":"page","link":"http:\/\/namaskarbooks.com\/dev\/faqs\/","title":{"rendered":"Faqs"},"content":{"rendered":"

[vc_row content_width=”full” full_height=”yes” bg_overlay_mode=”color” bg_overlay_color=”rgba(51,51,51,0.4)”][vc_column offset=”vc_col-lg-offset-0 vc_col-lg-12 vc_col-md-offset-0 vc_col-md-12″][vc_images_carousel images=”2653″ img_size=”full” onclick=”link_no”][\/vc_column][\/vc_row][vc_row][vc_column el_class=”xs-mg-bottom-40″][gsf_heading layout_style=”style-3″ text_align=”text-left justify-content-start” title=”T3JkZXJzJTIwJTI2JTIwU2hpcHBpbmc=” title_color=”#333333″ title_font_size=”32|28|22|20|20″ css=”.vc_custom_1783659841494{margin-top: 50px !important;margin-bottom: 20px !important;}”][vc_tta_accordion shape=”square” gap=”5″ c_icon=”” active_section=”1″][vc_tta_section i_icon_fontawesome=”” add_icon=”true” title=”How do I place an order?” tab_id=”what-services-do-you-providedd76-5776″][vc_column_text]Add your preferred books to the cart in the shopping section, proceed to checkout, enter your delivery details, choose a payment method, and confirm your order[\/vc_column_text][\/vc_tta_section][vc_tta_section i_icon_fontawesome=”” add_icon=”true” title=”How long does delivery take?” tab_id=”how-can-i-get-a-copy”][vc_column_text]Orders are generally delivered within 3\u20137 business days, depending on your location. Remote areas may take slightly longer[\/vc_column_text][\/vc_tta_section][vc_tta_section i_icon_fontawesome=”” add_icon=”true” title=”Do you offer Cash on Delivery (COD)?” tab_id=”what-are-the-diffirences”][vc_column_text]No unfortunately we do not offer COD[\/vc_column_text][\/vc_tta_section][vc_tta_section i_icon_fontawesome=”” add_icon=”true” title=”What are the shipping charges?” tab_id=”my-payment-receipt”][vc_column_text]We offer free shipping charges on all orders above Rs. 500. For orders below \u20b9500, shipping charges are calculated at checkout based on the delivery location and applicable rates.[\/vc_column_text][\/vc_tta_section][vc_tta_section i_icon_fontawesome=”” add_icon=”true” title=”Can I track my order?” tab_id=”1783661006268-c7988cd3-fea8″][vc_column_text]Once your order is shipped, you’ll receive tracking details to monitor the delivery status.[\/vc_column_text][\/vc_tta_section][vc_tta_section i_icon_fontawesome=”” add_icon=”true” title=”Do you deliver across India?” tab_id=”1783661031040-218685ff-3b24″][vc_column_text]Yes. Once your order is shipped, you’ll receive tracking details to monitor the delivery status.[\/vc_column_text][\/vc_tta_section][vc_tta_section i_icon_fontawesome=”” add_icon=”true” title=”Do you offer international shipping?” tab_id=”1783661028381-cb57e018-791e”][vc_column_text]At present, we only deliver within India and do not offer international shipping. We appreciate your interest and hope to expand our shipping services to international locations in the future.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row][vc_row][vc_column el_class=”xs-mg-bottom-40″][gsf_heading layout_style=”style-3″ text_align=”text-left justify-content-start” title=”UGF5bWVudHM=” title_color=”#333333″ title_font_size=”32|28|22|20|20″ css=”.vc_custom_1783660029533{margin-top: 50px !important;margin-bottom: 20px !important;}”][vc_tta_accordion shape=”square” gap=”5″ c_icon=”” active_section=”1″][vc_tta_section i_icon_fontawesome=”” add_icon=”true” title=”What payment methods do you accept?” tab_id=”1783594407699-de33ab9d-6ea7″][vc_column_text]We accept a variety of secure payment options, including credit and debit cards, UPI, net banking, digital wallets, and other online payment methods.[\/vc_column_text][\/vc_tta_section][vc_tta_section i_icon_fontawesome=”” add_icon=”true” title=”Is online payment safe” tab_id=”1783594407714-e4f3af61-f121″][vc_column_text]Yes. All online payments are processed through secure and trusted payment gateways to ensure your transaction is safe.[\/vc_column_text][\/vc_tta_section][vc_tta_section i_icon_fontawesome=”” add_icon=”true” title=”What should I do if my payment fails but the amount is deducted?” tab_id=”1783594407728-e6091b9a-4fa1″][vc_column_text]If your payment is deducted but the order is not confirmed, please wait for some time as the amount is usually reversed automatically. If the issue persists, contact our customer support with your transaction details.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][gsf_heading layout_style=”style-3″ text_align=”text-left justify-content-start” title=”UmV0dXJucyUyMCUyNiUyMFJlZnVuZHM=” title_color=”#333333″ title_font_size=”32|28|22|20|20″ css=”.vc_custom_1783662129628{margin-top: 50px !important;margin-bottom: 20px !important;}”][vc_tta_accordion shape=”square” gap=”5″ c_icon=”” active_section=”1″][vc_tta_section i_icon_fontawesome=”” add_icon=”true” title=”What is your return policy?” tab_id=”1783661874224-217451ee-43ab”][vc_column_text]We accept replacement requests for eligible issues such as damaged, defective, incorrect, or missing books within 3 days of delivery, subject to verification.[\/vc_column_text][\/vc_tta_section][vc_tta_section i_icon_fontawesome=”” add_icon=”true” title=”Can I exchange a damaged or incorrect book?” tab_id=”1783661874253-ec4de44a-a3d4″][vc_column_text]Yes. Report the issue within 48 hours of delivery with your Order ID and photos, and we’ll assist you with a replacement.[\/vc_column_text][\/vc_tta_section][vc_tta_section i_icon_fontawesome=”” add_icon=”true” title=”How long does it take to receive a refund?” tab_id=”1783661874285-201dc349-2243″][vc_column_text]Eligible refunds are processed to the original payment method within 5-7 business days after approval.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][gsf_heading layout_style=”style-3″ text_align=”text-left justify-content-start” title=”Qm9va3MlMjAlMjYlMjBBdmFpbGFiaWxpdHk=” title_color=”#333333″ title_font_size=”32|28|22|20|20″ css=”.vc_custom_1783662611840{margin-top: 50px !important;margin-bottom: 20px !important;}”][vc_tta_accordion shape=”square” gap=”5″ c_icon=”” active_section=”1″][vc_tta_section i_icon_fontawesome=”” add_icon=”true” title=”How do I know if a book is in stock?” tab_id=”1783662562219-84613051-6ed5″][vc_column_text]All books listed on our website are currently in stock and available for purchase unless marked otherwise[\/vc_column_text][\/vc_tta_section][vc_tta_section i_icon_fontawesome=”” add_icon=”true” title=”Will out-of-stock books be restocked?” tab_id=”1783662562245-f30cd56b-bed0″][vc_column_text]Many titles are restocked based on availability and demand. You can check back later or contact us for updates.[\/vc_column_text][\/vc_tta_section][vc_tta_section i_icon_fontawesome=”” add_icon=”true” title=”Are your books original?” tab_id=”1783662562273-3393be0e-bbf7″][vc_column_text]Yes, We are committed to providing genuine, high-quality books sourced from trusted publishers and authorized distributors.[\/vc_column_text][\/vc_tta_section][vc_tta_section i_icon_fontawesome=”” add_icon=”true” title=”Do you sell eBooks or only printed books?” tab_id=”1783662784903-8f60c519-3ded”][vc_column_text]Our collection consists of printed books only.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][gsf_heading layout_style=”style-3″ text_align=”text-left justify-content-start” title=”QWNjb3VudA==” title_color=”#333333″ title_font_size=”32|28|22|20|20″ css=”.vc_custom_1783664983635{margin-top: 50px !important;margin-bottom: 20px !important;}”][vc_tta_accordion shape=”square” gap=”5″ c_icon=”” active_section=”1″][vc_tta_section i_icon_fontawesome=”” add_icon=”true” title=”Do I need an account to place an order?” tab_id=”1783664940980-38bf5f1e-60d0″][vc_column_text]Yes. You need to create an account or log in to place an order on our website.[\/vc_column_text][\/vc_tta_section][vc_tta_section i_icon_fontawesome=”” add_icon=”true” title=”How can I update my address or contact details?” tab_id=”1783664941003-b567467d-8791″][vc_column_text]You can update your personal information by logging into your account and editing your profile details.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][gsf_heading layout_style=”style-3″ text_align=”text-left justify-content-start” title=”QnVsayUyME9yZGVycw==” title_color=”#333333″ title_font_size=”32|28|22|20|20″ css=”.vc_custom_1783665213392{margin-top: 50px !important;margin-bottom: 20px !important;}”][vc_tta_accordion shape=”square” gap=”5″ c_icon=”” active_section=”1″][vc_tta_section i_icon_fontawesome=”” add_icon=”true” title=”Do you offer discounts on bulk purchases?” tab_id=”1783665160373-d818b5af-8989″][vc_column_text]Yes, Special pricing may be available for bulk orders. Please contact us for more details.[\/vc_column_text][\/vc_tta_section][vc_tta_section i_icon_fontawesome=”” add_icon=”true” title=”Can schools, colleges, libraries, or organizations place bulk orders?” tab_id=”1783665160393-b7925ea8-350d”][vc_column_text]Yes. We welcome institutional and bulk orders from schools, colleges, libraries, bookstores, and organizations.[\/vc_column_text][\/vc_tta_section][vc_tta_section i_icon_fontawesome=”” add_icon=”true” title=”How do I request a quotation for bulk orders?” tab_id=”1783665355414-dee9b800-e1ea”][vc_column_text]You can reach out to our customer support with your requirements, and our team will provide a quotation based on your order.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][gsf_heading layout_style=”style-3″ text_align=”text-left justify-content-start” title=”Q3VzdG9tZXIlMjBTdXBwb3J0″ title_color=”#333333″ title_font_size=”32|28|22|20|20″ css=”.vc_custom_1783665482052{margin-top: 50px !important;margin-bottom: 20px !important;}”][vc_tta_accordion shape=”square” gap=”5″ c_icon=”” active_section=”1″][vc_tta_section i_icon_fontawesome=”” add_icon=”true” title=”How can I publish my book with Namaskar Books?” tab_id=”1783665450653-fe4c12db-41c4″][vc_column_text]If you’re interested in publishing with us, please contact our customer support team. They will guide you through the manuscript submission process and the next steps.[\/vc_column_text][\/vc_tta_section][vc_tta_section i_icon_fontawesome=”” add_icon=”true” title=”How can I contact Namaskar Books?” tab_id=”1783665450674-853d4be2-1aa7″][vc_column_text]You can get in touch with us through our Contact Us page, email, or phone. Our customer support team will be happy to assist you.[\/vc_column_text][\/vc_tta_section][vc_tta_section i_icon_fontawesome=”” add_icon=”true” title=”What are your customer support hours?” tab_id=”1783665450701-7b1d4e99-2c72″][vc_column_text]Our customer support team is available Monday to Saturday, from 10:00 AM to 6:30 PM[\/vc_column_text][\/vc_tta_section][vc_tta_section i_icon_fontawesome=”” add_icon=”true” title=”How can I provide feedback or report an issue?” tab_id=”1783665602532-351ce52c-9554″][vc_column_text]We value your feedback. You can share your suggestions, comments, or concerns through our Contact Us page or by reaching out to our customer support team.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row][vc_row][vc_column el_class=”xs-mg-bottom-40″][gsf_space desktop=”208″ tablet=”170″ tablet_portrait=”140″ mobile_landscape=”120″ mobile=”100″][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"

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